None of us get everything right on the first try. Not even attorneys.
Chances are pretty good that you learned to make more than one draft of writing assignments in high school. Why wouldn’t you make at least as much effort with your email messages when your dignity, reputation or career might depend on it? Give yourself enough time to write more than one draft of important messages and set them aside for a while if you can before sending them. Editing your own writing is always more effective if you can take a little break before evaluating it. Even better, get a trusted friend or colleague to proofread critical messages for errors and to make sure that your tone is appropriate. It can be very difficult for us to hear how our tone might be interpreted by others, so borrowing someone else’s ear can be incredibly useful.
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